Our process and expertise include:
- Custom calling and letter campaigns
- Professional skip-tracing
- Compliance expertise
- Ability to handle both OCCMED and patient accounts
- Superior customer service
- Secure, automated collection file placement
- Experienced, ethical, professional staff on every call
- Your clinic’s reputation protected in every communication
- Free, online payment for your patients on our secure payment site
Urgent Care Collections has taken 50 years of collection experience and created a process to solely focus on urgent care clinics’ unique accounts receivable needs. We understand the importance of maintaining a steady cash flow and have designed our collections around your bottom line.
Whether you have one clinic or several or are part of a franchise or a hospital system, we go the extra mile on every one of your delinquent accounts to ensure a high recovery rate.
What’s the Urgent Care Collections difference?
It’s in our name.
- We focus only on urgent care clinics, and that’s it. This is a unique industry with specialized debt collection needs. Our name says it all: work with THE industry specialist.
- Our diverse collection staff is headed by collection industry leaders with decades of collection experience. We create a culture of understanding, knowledge and caring that promotes higher recovery rates. We truly believe that successful collection programs are built on integrity, ethics, professionalism and customer service, which starts with our employees.
- We provide superior urgent care collections and maintain your clinic’s reputation and image within your community. We focus only on urgent care clinics and your specific needs. We understand your unique industry and have created a collection program specific for this niche.
We customize the collection process around you to ensure ease of account placement, deliver custom reporting, and provide immediate client service responsiveness. Technology and automation allow us to make outstanding debt resolution relatively pain-free. Our goal is to resolve your patients’ balances while keeping each patient’s integrity and your clinic’s reputation in mind.
With Urgent Care Collections you enjoy assertive, professional and customer service-based collections.